Sondors Smart Step Review


Sondors Smart Step Electric Bike Review: A Perfect Blend of Style and Functionality

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It took me months of shopping, maybe even a few years, to choose an e-bike.  I wanted something that I was proud to ride, but that I could easily transport in my kia soul or on the back of my RV.  I knew  I wanted something I could fold for storage but that had big tires I could ride in the sand in Mexico.  I didn’t want to spend a fortune and I wanted it to have a hidden battery so not everyone knew I was being assisted in my pedalling.  After months of research, reading a million reviews, I finally decided on the Sondors Smart Step electric bike.  I don’t regret it.  I really like my bike.  

Factors to Consider When Choosing an E-bike

Choosing an E-bike is no easy task, check out my blog post about the best e-bikes for van life here.  So many deciding factors.  

  1. Intended use: Consider where and how you plan to use your ebike. Will it be for commuting, off-road adventures, or leisurely rides?
  2. Motor power: The motor power determines the level of assistance you get while pedalling. Higher-wattage motors more assistance and are suitable for hilly terrain.
  3. Battery range: The battery range determines how far you can travel on a single charge. Consider the distance you plan to cover and choose a bike with a battery that can support that range.
  4. Frame size and geometry: The frame size and geometry of the bike should fit your body type and riding style. A comfortable and ergonomic frame can help prevent discomfort and injuries.
  5. Wheel size and type: The wheel size and type determine the level of stability and traction you get on different terrains. Consider your intended use and choose the appropriate wheel size and type.
  6. Brakes: Good brakes are essential for safety. Consider the type of brakes and their stopping power.
  7. Suspension: Suspension is important for comfort and control. Consider the type and amount of suspension based on the terrain you plan to ride on.
  8. Weight and portability: Consider the weight of the bike and whether it’s easy to transport and store, especially if you plan to take it on public transportation or store it in a small apartment.
  9. Cost:  For me, it’s always about the price!  I want the most bang for my buck, don’t we all these days!  Considering what’s on offer, it can be so hard to choose. 

Every single one of these factors played a part in my choice.  I felt like this was absolutely the best bike for me, and when I bought it in early 2020, I managed to get it for under $1200CDN.  I was really lucky to hop across the border to pick it up a few days before Covid shut the world down. 

Advantages of Owning A Step-Through E-bike

SONDORS Smart Step is an electric bike that is both affordable and convenient. With a budget-friendly price tag, it’s a great option for getting around town without spending a lot of money. Its foldable frame makes it easy to transport from place to place, whether you’re commuting to work or storing it in your home. The bike also features an ergonomic design and plus-sized tires for a comfortable and stable ride. It can be used in various settings, including commuting or running errands, and the LCD screen is simple to read even in direct sunlight, allowing you to keep track of your speed and distance. The bike is also powerful, boasting a 350-watt motor, and is perfect for small-to-average-sized riders. The sleek and stylish appearance of this step through e-bike is sure to turn heads, and the brakes are reliable when you need to stop, which is very comforting to anyone!

Why I Chose The Sondors Smart Step 

Sondors Smart Step

I wanted something that would fold for transportation and storage, but I didn’t want one of those little tired bikes you see in so many RV parks.  Nothing against them, they are fine, but I have some friends who would tease me relentlessly if I showed up to ride around Kelowna on one.  I’m sure when I can no longer lift my Sondors into my storage box I’ll be getting exactly one of those small folding tiny tired bikes.  

I wanted something that sort of looked like a cruiser and had nice big fat tires for riding anywhere at any time.  I try to spend my winters in Mexico and I needed something I could ride on pavement or sandy streets.  I’m not taking it onto the beach or anything.  I just needed the versatility that big tires provide.

I liked some of the accessories that were available.  I ended up adding the fenders and the rack and bag kit.  I couldn’t be without the fenders when I spend at least 6months of the year in rainy BC Canada. I spent the Covid shutdown living in Nanaimo at the top of a HUGE hill.  I was able to ride this bike a lot!

SONDORS Smart Step Ltd – Assembly

This bike doesn’t ship to you fully assembled. For a slight mechanicalphobic like myself, I was pretty nervous.  But upon reading other reviews I felt confident I could tackle this task.  There are some great videos on the company website that will tell you exactly how to assemble the bike.  It went a little something like this:

First, I opened the box and removed all the components. The bike frame, the front wheel, the handlebars, the pedals, and the seat. I ensured that all the necessary components were included. 
Next, I followed the assembly instructions step by step. The instructions were quite clear, and I had no difficulty understanding them. 
I started by fixing the handlebars onto the frame using the provided screws and bolts. I then installed the front wheel onto the fork, attached the brake callipers, and tightened the nuts and bolts holding the wheel in place. 
Next, I attached the pedals to the crank arms – ensuring that I put the right pedal on the right side and the left pedal on the left side. 
I then attached the seat to the frame, adjusted the height, and tightened the bolts. 
Finally, I checked all the bolts and nuts to ensure that they were properly tightened, and I gave the bike a quick test ride to make sure everything was in working order. 
Overall, I found the assembly process quite straightforward and didn’t take too much time. If you’re a bit intimidated by the thought of assembling your SONDORS Smart Step Ltd, rest assured that it’s not that difficult, and you can get it done with a bit of patience and following the instructions provided.

It also comes with some handy dandy tools and accessories seen below:

Why is This a Good Bike For Nomads?

This step-through electric bike is a perfect fit for RV living. It is portable and compact, making it simple to store and carry around. It is also reliable and safe, making it ideal for those who want to travel and explore new places without worrying about their bike breaking down. Plus, it’s super fun to ride! The Sondors Smart Life electric bike is versatile and can be used for different purposes, including commuting, exercising, or simply having a blast exploring new areas.

When you’re RVing, you want a bike that can take you anywhere you want to go, and the Sondors Smart Life electric bike is just that. Whether you’re cruising along coastal roads, or exploring scenic back roads, you can rely on this expertly designed bike to take you wherever your heart desires. So, if you’re looking for a bike that is both practical and fun, this bike is definitely worth checking out. 

I don’t have a toad for my Class A right now, so there are times when my only way to get around is this bike. The bike weighs over 50 pounds, making it relatively lightweight and easy to carry. However, the ease of folding and loading may depend on individual user experience and physical capabilities.  Make sure you get a really good lock.  I picked up this one from Amazon:  


The Sondors Electric Bike boasts impressive specifications that make it a worthwhile investment for anyone seeking a fast and enjoyable ride. Equipped with seven speed shifter, riders can select the ideal gear for their journey. Furthermore, this e-bike has a maximum range of 64 kilometers and a top speed of 32 kilometers per hour, outpacing some electric scooters. 

Its 350-watt motor is also noteworthy, and despite weighing only 29.0 kilograms, it can support a weight of up to 136.0 kilos. Additionally, the bike’s 699-millimeter wheel diameter and 76-millimeter wheel width provide a great ride experience, complemented by the hydraulic brakes and shocks for comfort and safety.

The Sondors Electric Bike features a coil suspension fork, a front suspension system that causes compression when the wheel hits uneven terrain, providing a smoother ride by absorbing shocks. This is particularly important for e-bikes like the Sondors, which are typically heavier and ridden at higher speeds than traditional bicycles, making control more challenging. The coil suspension fork improves stability and reduces stress on the Sondors’ components, prolonging the lifespan of the bike.

The motor has multiple assist levels of pedal assist to choose from, with an option to use the throttle for extra power when starting. All things considered, the Sondors Electric Bike is a compelling option for anyone seeking a relaxed upright and efficient electric ride.

All Sondors bikes come equipped with and liquid crystal display or LCD.  The LCD screen is highly visible even when riding at night.  I find the screen to be highly visible even in direct sunlight.  If you’re looking for a folding helmet to go with your folding bike, read my blog post reviewing folding helmets here.

Ride Smarter and Safer: How an LCD Display on Your E-Bike Can Revolutionize Your Riding Experience

  1. Battery level indication: An LCD upgraded display can show the current battery level of the e-bike. This is important because it allows the rider to keep track of how much power they have left and plan their route accordingly.
  2. Speed monitoring: An LCD display can show the current speed of the e-bike. This is important for safety reasons, as it allows the rider to ensure they are not exceeding the legal speed limit.
  3. Distance tracking: An LCD display can show the distance travelled by the e-bike. This is useful for tracking fitness goals, planning routes, and keeping track of maintenance requirements.
  4. Power level adjustment: An LCD display can allow the rider to adjust the power level of the e-bike. This can be useful for conserving battery power or for increasing speed when needed.
  5. Error detection: An LCD display can show error codes or warnings when there are issues with the e-bike. This can help the rider identify and address problems before they become more serious.


Q: What is the Sondors Smart Step Electric Bike?
A: It is a step-thru electric bike known for its affordable price point and convenience. It is a way of getting around that’s perfect for commuting and exploring your neighbourhood.

Q: What do the reviews say about it?
A: Reviews praise its considerate design, comfortable ride, and simple controls. This makes it a great vehicle for anyone who wants an easy and comfortable ride without a lot of fuss.  One review mentions the kickstand is center-mounted, but that must have been on a previous model because mine is on the back and works very well.  

Q: What makes this bike different from other electric bikes?
A: This bike stands out thanks to its low price and high value. It provides a reliable, simple ride without a lot of bells and whistles, making it a great choice for anyone who wants an affordable way of getting around.

Q: What is the top speed?
A: This bike can travel up to 20 mph, making it a great choice for anyone who wants to get around quickly.

Q: What is it like to ride?
A: It is a smooth, comfortable ride with easy-to-use controls. Thanks to its ergonomic design, it’s a great choice for anyone who wants to get around without straining themselves. I have been experiencing some back problems of late and this bike is very comfortable to ride even considering that.

Q: How long does the battery last?
A: It has a range of up to 35 miles, making it a great choice for anyone who wants to get around town without worrying about running out of power.

Q: What kind of tires does it have?
A: This bike has thick, sturdy tires that give you plenty of traction on the road. This makes it a great choice for anyone who wants a reliable and safe ride.

Q: What kind of motor does it have?
A: It has a 350-watt Bafang motor, which adds plenty of power without adding too much extra weight.

Q: Is it easy to fold up? 
A: According to the manufacturer, the bike can be folded in just seconds and can fit in the trunk of most cars. According to me, who actually owns one, it’s a bit awkward to fold up if you’re not very tall, but you get used to it. I use a bungee cord to hold it closed when I’m lifting it.

Q: Where can I get this Bike?
A: This bike is sold exclusively online and also at some Costco Locations.  

Q: What size is it?
A: The frame of this bike is 17.75“. The standover height is 20.5″. The seat height is 31.5″-41.5”. The folded dimensions are 38.5″ L x 13.5″ W x 36.6″ H.
I’m 5’6 with pretty short legs, I find this bike to be hard to stay seated and be stopped except at the lowest seat height. For anyone more than a few inches shorter than me it might not be the best selection.  I have also heard it’s not suitable for tall people over 6′.

Drawbacks and Negative Reviews

I bought an ebike to get exercise but have help on those many many hills in my home town. I didn’t want a bike that did all the work for me, I wanted one to help me with the hard parts. That’s what I got. It isn’t overly powerful but for what I wanted it is perfect.
Some folks have complained about customer service, but I had an issue with the fold lock not staying locked last summer and I was able to get help within a few days and the problem was solved over a video chat.
I wish it would stay locked in the folded position, but like I said, a bungee cord solves that problem. I also find it to be a little heavy and I have dropped it a few times, thinking about getting training wheels for it. LOL.


All in all, the Sondors Smart Step is a fantastic choice for anyone seeking a comfortable and affordable e-bike. With its upright-relaxed riding position and adjustable stem, the Smart Step allows riders of all sizes and reaches to find the perfect fit. The larger 27.5″ wheels provide a smooth ride on a variety of terrains, and the removable hidden battery makes it easy to swap out for longer rides. Additionally, the Smart Step offers a greater range than many other e-bikes in its class, with up to 70 miles of pedal-assist on a single charge and seven gears to choose from. With its user-friendly throttle, operating the bike’s motor is a breeze. Overall, the Sondors Smart Step is a versatile and less expensive option for anyone looking to enjoy the major benefits of e-biking.  You will be flat-out amazed at how enjoyable an e-bike will be.  

Sondors did not pay me in anyway for this review. I did not get any kind of discount or affiliate reward for writing this post.

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I can offer the book at a much better price on the website to my visitors vs. using online publishers.

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Phew! You made it to the end of the post . . . who writes this much about these things? You COULD share the story on one of your socials, it would mean a lot to me!
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